Free shipping within Canada on orders over $75
Payment with Canadian credit card : VISA or MasterCard only.
We DO NOT accept Debit Card, nor Prepaid Gift Card of any type.
A standard shipping rate will apply on an order under $75, and will be shown at Check-Out.
Deliveries take 5 to 10 business days, subject to the destinations via Canada Post or other courier services.
LOFCO Canada Inc. shall not be held liable for any shipping delay once the order has been delivered to a third-party courier service.
LOFCO Canada Inc. will not be held responsible for packages delivered to a wrong address which was provided by a customer on an order. It is the customer's responsibility to provide the correct shipping details. To reship an order after it has been returned to us, the customer needs to bear the shipping cost incurred. If the customer decided to cancel the order, refund may apply, less the shipping cost on the initial shipment to an address in error.
An order cannot be cancelled or modified once it has been shipped. In any case, the shipping cost of an order will be deducted from the refund amount, if any.
LOFCO Canada Inc. will not offer replacements or refunds for orders or items that customers reported missing or damaged, if the courier has proof of delivery in good order.
Sebamed products are available in selected pharmacies, and health & beauty shops mainly in the Greater Toronto Area (GTA) and the Greater Vancouver Area (GVA). Consumers from the GTA and GVA who wish to visit those retailers may send an email to firstname.lastname@example.org with the name of city and the major intersection of your location. We will direct you to the nearest retailer(s) where Sebamed products are available.