Terms and Conditons


Free shipping within Canada on orders over $75

A standard shipping rate will apply on an order under $75, and will be shown at Check-Out.

Deliveries take 5 to 10 business days, subject to the destinations via Canada Post or other courier parties.

Sebamed products are available in selected pharmacies, and health & beauty products stores mainly in the Greater Toronto Area (GTA) and the Greater Vancouver Area (GVA). Consumers from the GTA and GVA who wish to visit those retailers may send us an email to info@sebamed.ca with the name of city and the major intersection of your location. We will direct you to the nearest retailer(s) where Sebamed products are available.

Returns Policy :

If your are not completely satisfied with a Sebamed product, please review our return policies as below:

  • Any returns or exchanges must be made via info@sebamed.ca within 30 days of purchase A Return Merchandise Authorization (RMA) will be issued for refund /or exchange.
  • Authorized refund of your purchase, less the original shipping charges if any, will only be made to the original form of payment.
  • All returned products must be in new or gently used condition. To avoid any abused return or potentially fraudulent return activity from any customers, LOFCO Canada Inc. has the rights to consider not accepting any returns.
  • Customers are responsible for any shipping costs on all returns / exchanges, unless due to an error made on their orders.
  • LOFCO Canada Inc. strives to have your order well packed and protected for transportations. If damages on any item(s) upon receipt, please email to info@sebamed.ca within 48 hours to obtain a return shipping label for free exchange.
  • LOFCO Canada Inc. will not accept any returns if products are not purchased from sebamed.ca
  • Final Sale on all Clearance items with no returns/refunds accepted.